Words of anger are motivated by fear.

When you are confronted by those who are filled with the need to blame others, it is best to listen. When they are ready and feel that their agony, their pain has been heard, they are more open to observing the behavior and attitudes of others who hold very different views. Anger and hatred evolve from fear, and if you are experiencing fear of whatever kind it may be, being told there is nothing to fear holds no influence. But when they see someone with fear, someone who speaks of their own perspective with compassion, willing to express love for human beings of whatever persuasion, the impact of such behavior can have broad effects on others because they are reflecting in their actions the nonjudgmental, non-hating, non-blaming presence of spirit.

When you are confronted by anger, listen first to the fear, for it is not the words that are spoken. Rather it is what motivates those words, and in all cases, that anger, that need for retribution evolves from fear. Fear of what? Fear of loss, loss of identity, loss of control, loss of being able to be dominant, loss of a feeling of being special, loss of a commitment to having been chosen. There are many losses that generate fear. If there is any anger that is felt, even by those who wish to emphasize the unity of human beings, it is anger coming from a sense of the futility and senseless behavior of others who don’t hold that belief in unity.